The management of our wine club is outsourced to Active Club Management.  They provide encryption, corporate firewall, backup, wine club shipment billing, and security procedures to ensure that your personal data is kept secure.  They can be reached at www.activeclubmanagement.com.  Active Club Management does not share, sell or rent your personal information to anyone. 

Our Web site is hosted by www.godaddy.com.  The site is not secure, so please do not include personal credit details in the Contact Us form. 

Shipping Policy:

Wine Club Shipments will be shipped UPS ground, unless the "will pick up" option is selected.  Delivery time is generally two to three days. 

Return Policy: 

If you are not satisfied with any of your wine purchases or wine club selections you may return the unused portion for a full refund or trade them for another item.  If you suspect that a bottle is corked, please return the unused portion of the bottle to us and we will exchange it for another bottle of the same wine.

Cancellation Policy: 

Club members may cancel anytime after taking delivery of  their first shipment.  To cancel club membership please sent an e-mail with remove in the subject line to wineclub@martinalfaro.com.  Mailing list recipients may be removed from the distribution list at any time by sending an e-mail to removeme@martinalfaro.com.